Shipping Policy

Domestic Shipping Fees

Actual shipping charges will be added to each order when shipped

International Shipping

 Actual shipping charges will be added to each order when shipped

 

 

What shipping company will be used?

Almost all domestic orders are shipped by UPS or USPS only. Be sure to include a Postal mailing address and a Physical mailing address on all orders. We can not be responsible for items returned due to an inaccurate or incomplete shipping address. (Make sure to include any Suite, Apt or Unit numbers)

When will my order be shipped?

Orders are normally shipped within 10 business days. All orders are made after they are ordered. Molds will be dried before shipping on all orders. If you have specific requirements, please note them in Comments on your order and we will try to fulfill them. Note that our pick up is about 10:00 am each day. 

When will I receive my order?

Most orders are shipped by UPS. Delivery on most shipments is 3 to 10 days depending on location. 

Will I be contacted if there is a problem with my order?

If we have an unexpected problem with your order we try to contact you by email or phone. Be sure to actually use the email address that we can contact you at. When placing orders, some customers use an email that they seldom check creating a problem if we need to contact them. The same thing applies for the phone number you use on the order. Make sure it is a number where we can reach you.